1. OUR COMMITMENT TO YOUR PRIVACY
Parcelink Logistics Limited and
its subsidiaries and affiliated companies (“Parcelink Logistics”) are committed
commitment to keeping you informed of the information we collect and how it is
used. We ask that you take time to read it carefully.
from time to time to reflect new uses, rules, regulations, directives or
technologies that impact your privacy. We recommend that users review our
be continuously assessed against new technologies, business practices and data
collection and usage at www.parcelinklogistics.co.uk, including the
content, features, and any microsites, blogs and discussion groups that are a
part of www.parcelinklogistics.co.uk (the “Web Site”). The Web Site
includes certain pages hosted by third-party service providers, which are
branded to look like www.citipostmail.co.uk and collect personally
identifiable information and perform other tasks on behalf of Parcelink
Logistics Ltd (“Branded Sites”). These Branded Sites are governed by this
IF YOU DO NOT AGREE WITH OUR
Parcelink Logistics Ltd will
continue to strive to comply with the relevant principles of the framework of
the Data Protection Act (DPA) and General Data Protection Regulation (GDPR) and
will certify readiness with the privacy protection framework by or before the
end of the 2018 calendar year.
2. THE INFORMATION WE COLLECT AND HOW IT IS
You make the decision whether or not to proceed with any activity that requests
personally identifiable information, but please be aware that if you choose not
to provide the information requested, you may not be able to complete certain
transactions with us.
Sometimes, such as when you
register for a service or log in to a customer extranet site, order a product
or make other requests or inquiries, we will ask for specific information about
you in order to provide that product or service to
you, or respond to your requests or inquiries. We may collect certain
personally identifiable information such as contact information, including
name, e-mail address, work and home telephone numbers and a physical postal
address. We may also collect information regarding your personal or professional
interests, demographics, past experience with Parcelink
Logistics products and services, detailed contact preferences or other
personally identifiable information. We may use any information that we
collect, including personally identifiable information, to tailor subsequent
communications to you, including marketing and promotional communications, to
administer and operate the Web Site and our business and to provide and
continually improve Parcelink Logics offerings. We may also share information that
we collect, including personally identifiable information, with our affiliated
companies or other third parties in order to market Parcelink
Logistics products and/or services to you.
We do, however, provide our users
a choice as to whether or not they would like to
receive marketing or promotional communications. Users may from time to time
receive up-to-date information on products and services via our e-mail
newsletter, etc. Users may opt-out at any time from receiving these
communications. Please see Section 3, Choice.
We may also periodically conduct
business and individual user surveys because they provide us with important
information that helps us to improve our products and services. Participation
in such surveys is completely voluntary and you, therefore, have a choice whether or not to disclose this information.
Data you submit online may also
be combined with other information you provide through other means of
communication, such as postal mail.
As is true of most web sites, we
gather certain information automatically and store it in log files. This
information includes Internet protocol (IP) addresses, browser type, referring
pages, date/time stamp and click stream data. We use this information, which
does not identify individual users, to analyse trends, to administer the Web
Site, to track users’ movements around the Web Site and to gather demographic
information about our user base as a whole. We do not
link this automatically-collected data to personally identifiable information.
Our Web Site may include social
media features, such as the Facebook “Like” button Widgets and the “Share”
button. These features may collect your IP address, which page you are visiting
on our Web Site, and may set a cookie to enable the feature to function properly.
Social media features are either hosted by a third-party or hosted directly on
our Web Site. Your interactions with these features are governed by the privacy
policy of the company providing it.
We provide online training
services to some clients and our employees through our intranet training
A SPECIAL NOTE ABOUT TRACKING TECHNOLOGIES: Technologies such as: cookies, beacons, tags,
and scripts may be used on the Web Site by Parcelink Logistics and our
marketing and analytics partners. These technologies are used for operation of
the Web Site or service that you request as a user of the Web Site, such as to
remember text you may have entered when you navigate back to the page in the
same session. We also use technologies to provide optional features and
functionality that you may access on the Web Site.
For example, a cookie can help us
identify whether you have downloaded software in the past so that you won’t
have to download it again. We use tracking technologies to customise and
personalise the Web Site based on preferences you may have expressed either
directly by selecting an option or setting or indirectly by your prior use. We
also use tracking technologies that collect information about how you use the
Web Site to analyse and optimize the performance of the Web Site in order to give you a better user experience. In some
cases, particularly with respect to measuring and analysing performance of the
Web Site, tracking technologies may be placed by our third-party service
providers. We and our third-party marketing and analytics providers may use
beacons to help better manage content on the Web Site. Beacons also may be used
to understand and monitor online movements of users so that we may better
understand and improve their experiences on the Web Site.
We do not partner with third-party
ad networks to either display our advertising on our Web Sites, but we partner
third parties to manage our advertising on other sites. Our ad network partners
identifiable information about your activities on this and other web sites to
provide you targeted advertising based upon your interests. If you wish to not
have this information used for the purpose of serving
you targeted ads, you may opt-in or out by emailing firstname.lastname@example.org.
Please note this does not necessarily opt you out of being served advertising,
which means that you may continue to receive generic ads.
When you click on a link to an
external web site or third-party resource (including embedded widgets similar
those provided by Facebook and Twitter), the third-party may place a cookie
from its own site. Parcelink Logistics does not control the dissemination of
these cookies. You should check the relevant third-party web site for more
information about these cookies. Like other aggregated information from the Web
Site that does not identify individual users, we may analyse and share
non-personally identifiable information collected through cookies with Parcelink
Logistics subsidiaries, affiliates, and third parties, including our business
partners and service providers, and in marketing materials and public
Most web browsers automatically
accept cookies but, if you prefer, you may take certain steps to control the
whenever a cookie is sent to your hard drive. You can learn more about cookies
and ways to manage them at: http://www.allaboutcookies.org/. Please be aware
that restricting cookies on the Web Site may impact the functionality and
performance of the site.
We may use your personally
identifiable information for purposes not directly related to products and/or
services you have requested or other requests or inquiries you have made, such
as to send you e-mail communications, Parcelink Logistic’s
newsletter, information about our discussion forums and customer service
communications information on new products or offers and information from Parcelink
Logistic’s partners unless you direct us not to do so
by opting-out at the point where the information is collected.
Additionally, you may opt-out
from use of your personally identifiable information collected online for the purpose of sending such marketing or promotional
communications at any time by sending an e-mail to email@example.com, or
by following the unsubscribe instruction contained within each of the
newsletters or promotional communications you receive.
We will retain your information
for as long as needed for the purposes for which it was collected, and in
accordance with our retention policies, as applicable. We will retain and use
your information as appropriate to comply with our legal obligations, resolve
disputes, and enforce our agreements.
4. SHARING OF INFORMATION
Unless Parcelink Logistics has
your permission or is required by law, or except as otherwise set forth in this
personally identifiable information to others, except in
order to provide you with the products and services you request. Parcelink
Logistics will only share the personally identifiable information you provide
online with other Parcelink Logistics affiliates, or other marketers of Parcelink
Logistics products, Parcelink Logistics partners and/or service providers who
may be used to ship products, provide technical support, handle order
processing, or otherwise act on Parcelink Logistics behalf for the purpose of
marketing and providing Parcelink Logistics products and services,
administering and operating the Web Site and our business and sending marketing
and promotional communications. Parcelink Logistics may also share your
information with its affiliates so that they may provide you with information
about their own products and services and for other marketing and promotional
Please remember that when you
submit information to a discussion group or some other public or online forum,
the information submitted will be deemed public information and will not be
considered confidential or treated by Parcelink Logistics as other personally
identifiable information you specifically provide to Parcelink Logistics, which
your personally identifiable information, in which case we will let you know if
we are unable to do so and why.
We may share or disclose your
personally identifiable information if such disclosure is necessary to: (a)
comply with legal process (such as a court order) or other legal requirements
of any governmental authority; (b) protect our rights or property; (c) protect
the interest of users of the Web Site, other than you, or any other person; or
(d) operate or conduct maintenance and repair of our services or equipment, as
authorised by law.
Notwithstanding the foregoing, as a result of the sale, merger, consolidation, change in
control, transfer of substantial assets, reorganization or liquidation of Parcelink
Logistics, we may transfer, sell or assign information concerning your use of
this Web Site, including without limitation, personally identifiable
information, to third parties involved in the transactions listed above. In the
event of such transfer, sale or assignment, notice will be given in accordance
with Section 8, Notification of Changes, below.
Parcelink Logistics may provide
you with links to other websites that may be operated by companies not
affiliated with Parcelink Logistics. Please be aware that Parcelink Logistics
is not responsible for the privacy practices or the content of such websites. Parcelink
Logistics does not endorse them or make any representations about them or any
information, services, products or materials found on them. Linked websites may
have their own privacy policies or notices, which we strongly suggest you
review if you visit any linked websites. We are not responsible for the content
of any websites that are not affiliated with Parcelink Logistics, any use of
those websites, or the privacy practices of those websites.
6. DATA TRANSFER AND SECURITY
We may transfer the personally
identifiable information we collect about you to countries other than the
country in which the information originally was collected. Those countries may
not have the same data protection laws as the country in which you initially
provided the information. When we transfer your information to other countries,
we will endeavour to protect that information as described in this Privacy
Policy and in accordance with applicable law.
We will take all necessary steps
intended to safeguard personally identifiable information stored on our systems
from unauthorised access or disclosure. Unfortunately, no data transmission
over the Internet can be guaranteed to be 100% secure. As a result, we cannot
ensure or warrant the security of any information you transmit to us or from
our online services, and you do so at your own risk.
7. HOW TO ACCESS AND CORRECT YOUR
Parcelink Logistics strives to
keep your personally identifiable information accurate and up-to-date. Should
you find inaccuracies in your personally identifiable information and wish to
amend, correct or delete the same, please contact us through one of the
communication methods described below in Section 11, Contacting Us. To the
extent required by applicable law, Parcelink Logistics will respond to requests
to update personally identifiable information within 60 days of the reception
of the request.
To opt out of all future
marketing and promotional correspondence from Parcelink Logistics, please
follow the unsubscribe instructions contained in the e-mail communications you
receive. To the extent required by applicable law, your request will be met
within 10 business days.
8. NOTIFICATION OF CHANGES
Parcelink Logistics reserves the
information that is inconsistent in material respects with the practices
described at the time of collection, we will notify you and provide you with
the choice as to whether or not you will allow us to
use your information in this different manner. In the event there is a material
change in our privacy practices that does not affect user information already
stored in our database, a notice will be posted on our Web Site notifying all
users of the change.
Parcelink Logistics does not
knowingly collect personally identifiable information from users under the age
of 16. Children under 16 should not send any information about themselves to Parcelink
Logistics. If a child under 16 submits information through any part of the Web
Site, and Parcelink Logistics becomes aware that the person submitting the
information is a child, we will attempt to delete this information as soon as
By using the Web Site, you
Site following posting of changes to these terms will mean you accept those
11. CONTACTING US WITH COMMENTS AND
Policy, please contact us: via
e-mail at firstname.lastname@example.org, by telephone at (44) 01773
687050, or by mail to: Parcelink Logistics Ltd, Unit 1.1 Amber Business Centre,
Riddings, Alfreton, Derbyshire, DE55 4BR. If you have
any questions or concerns about personally identifiable information with
regards to employment applications please ask to speak
with our Human Resources Department by telephone on (44) 01773 687050.
If you have an unresolved privacy
or data use concern that we have not addressed satisfactorily, please contact us
on (44) 01773 687050.
Last Updated: May 25, 2018